FAQ
Frequently Asked Questions
Do you accept returns?
All sales are final. Our products are made to order, so we don't accept returns or offer refunds. Please double-check your size and color before ordering — sizing details are listed on every product page.
What if my order arrives damaged or incorrect?
Contact us with your order number and photos of the issue and we'll make it right.
How does the buy more, save more discount work?
It applies automatically at checkout — no code needed. Buy 2 items for 20% off, 3 for 25% off, or 4 or more for 30% off. It works across the whole store.
Do you offer free shipping?
Yes — free US standard shipping on orders over $75, applied automatically.
Can I use a discount code with the quantity discount?
No. Discount codes and the automatic quantity discount can't be combined. Only one merchandise discount applies per order.
How do custom orders work?
Build your design in our Create Your Own studio — choose a garment, upload your artwork, and preview it before you commit. Every custom order is reviewed by our team, and you don't pay until the proof is approved.
Can you print any artwork I send?
We reserve the right to decline artwork involving copyright infringement, trademarks, hate speech, illegal content, explicit content, or material that cannot be legally reproduced.
How do your sizes run?
Our heavyweight tees run oversized with a slight drop shoulder. Take your normal size for that fit, or size down for a more standard fit.
An item I want is sold out — will it come back?
Some pieces return, most don't. Drops are printed in small runs. Use the Notify Me button on the product and we'll email you if it restocks.
How can I reach you?
Use the chat button on any page, or submit a request through our contact page. We typically reply within one business day.