Privacy Policy

Kreative Klouds respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our store, place an order, contact us, or otherwise interact with our services.

Information we collect

We may collect information you provide directly, including your name, billing and shipping address, email address, phone number, order details, and customer-service communications. Payment information is processed by Shopify and applicable payment providers; we do not store full payment-card details ourselves.

When you use our website, Shopify and service providers may automatically collect device, browser, IP address, cookie, analytics, referral, and shopping-activity information needed to operate, secure, measure, and improve the store.

How we use information

We use personal information to process and fulfill orders, provide customer support, prevent fraud and misuse, improve our store and products, comply with legal obligations, and send marketing communications when you have chosen to receive them.

How information is shared

We may share information with Shopify and trusted service providers that help us operate the store, process payments, provide shipping and fulfillment, deliver communications, analyze store performance, prevent fraud, or provide other business services. We may also disclose information when required by law or to protect our rights, customers, or business.

Cookies and advertising

Our store may use cookies and similar technologies for essential site functions, analytics, personalization, and advertising. Depending on your location, you may have choices about non-essential cookies or targeted advertising through privacy controls made available on the store or by your browser and device.

Data retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal or regulatory obligations.

Your privacy choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or other action regarding certain personal information. You may also unsubscribe from marketing emails using the link provided in those messages. Requests may be subject to identity verification and applicable legal exceptions.

Changes to this policy

We may update this policy to reflect changes to our practices, services, or legal requirements.

Contact us

Questions or privacy requests may be sent to kreativekloudsapparel@gmail.com.